Privacy Policy
Last updated — September 2026
Guangxi Nanning Senpiao Trading Co., Ltd. ("Senpiao Plywood", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit www.f4starplywood.com (the "Website") or contact us for plywood product inquiries, quotations or order-related services.
By using the Website or submitting your information to us, you agree to the practices described in this policy. If you do not agree, please do not provide your personal information or use the contact forms on this Website.
1. Information We Collect
We may collect the following types of information:
1.1 Information you provide voluntarily
When you fill out a contact form, request a quotation, ask for samples, or communicate with us by email, phone or messaging apps, you may provide:
▪ Your name, company name and job title
▪ Email address, phone number, WhatsApp / WeChat / LINE ID or other contact details
▪ Country, port of destination and shipping address
▪ Product inquiry details, including plywood type, thickness, size, quantity and required specifications
▪ Any other information you choose to include in your message
1.2 Information collected automatically
When you browse the Website, our servers and third-party analytics tools may automatically collect certain technical information, including:
▪ Your IP address and approximate geographic location (country / region)
▪ Browser type, operating system and device information
▪ Pages visited, referral source, time spent on the Website and click patterns
▪ Date and time of access
This information is used in aggregate form to understand Website usage and improve our content and services. It is not used to personally identify individual visitors unless combined with information you have voluntarily provided.
2. How We Use Your Information
We use the information we collect for the following purposes:
▪ To respond to your inquiries and provide plywood product quotations
▪ To process sample requests, orders and export documentation
▪ To communicate with you about product availability, production progress, shipping arrangements and after-sales support
▪ To improve our Website content, product information and user experience
▪ To send you occasional product updates, industry information or promotional offers, but only where you have consented or where it is within the scope of your existing business relationship with us. You may opt out at any time.
▪ To comply with applicable laws, regulations and legitimate business requirements, including export control and customs documentation
We do not sell, rent or trade your personal information to third parties for marketing purposes.
3. Cookies and Similar Technologies
The Website may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences and gather anonymous usage statistics. A cookie is a small text file stored on your device when you visit a website.
You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality and display of certain parts of the Website.
We may use third-party analytics services (such as website traffic analysis tools) that place cookies on your device. These third parties have their own privacy policies governing how they collect and use data.
4. Information Sharing and Disclosure
We may share your personal information with third parties only in the following circumstances:
4.1 Service providers and business partners
We may share necessary information with trusted third parties who assist us in operating our business, including freight forwarders, shipping lines, inspection agencies, customs brokers and payment processors. These parties are only provided with the information needed to perform their specific services and are expected to handle your information in accordance with applicable privacy laws.
4.2 Legal requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe in good faith that disclosure is necessary to protect our rights, property or safety, or that of others.
4.3 Business transfer
In the event of a merger, acquisition, or sale of all or part of our business assets, your personal information may be transferred as part of the transaction. We will notify you before your information becomes subject to a different privacy policy.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include access controls, secure communication channels and regular review of our data handling practices.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. We encourage you to take precautions when sharing sensitive information online.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including responding to your inquiries, completing orders, maintaining business records and complying with legal obligations. When information is no longer needed, we will securely delete or anonymize it.
For business correspondence and order records, we typically retain information for the duration of our business relationship and for a reasonable period thereafter as required by applicable record-keeping laws.
7. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
▪ The right to access the personal information we hold about you
▪ The right to request correction of inaccurate or incomplete information
▪ The right to request deletion of your personal information, subject to legal retention requirements
▪ The right to object to or restrict certain types of processing
▪ The right to withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details provided in Section 9 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. Third-Party Links
The Website may contain links to third-party websites, including social media platforms, shipping trackers and payment gateways. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
Guangxi Nanning Senpiao Trading Co., Ltd.
Address: Room 2018, Building 7, Greenland Center, Yunying Road, Liangqing District, Nanning, Guangxi, China
Email: sales3@senpiaoplywood.com
Phone / WhatsApp: +86 18176892420
WeChat and LINE: Please scan the QR codes in the Contact section of the Website.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or business operations. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.
For plywood product inquiries or quotations, please contact us.